In the recent years, consumer protection transformed itself in one of the priorities in the process of political decision at the European Union.
However, consumer law is currently at the crossroads. First, because of the permanent difficulty of balancing market values and social justice. Second, due to the rapidly growing modern consumer related trends. Among these is the collaborative economy, which resulted of increased business opportunities rooted in the internet and massively used mobile technologies.
Milieu provides legal and policy advice by:
integrating consumer protection concerns into other EU policies, such as the digital single market strategy and the circular economy package;
providing impact assessment on different policy options that affect consumers;
evaluating EU initiatives that promote consumer protection;
providing high quality pan-European reviews of EU national legal systems;
analysing soft law instruments and policy initiatives that contribute for the process of Europeanisation of consumer law;
- analyzing main trends in consumer protection and providing recommendations to policy makers and stakeholders.
Key projects in this area include the following:
EU Ecolabel Regulations
The exploratory Study of Consumer Issues in the Sharing Economy, Consumers, Health, Agriculture and Food Executive Agency, (2015-2016):
Cost of Non-Europe on Codification of Passenger Rights, European Parliament, (2014): the Committee on Transport and Tourism requested the drafting of a Cost of non-Europe report on the Codification of Passenger Rights. The research paper sought to analyse costs for citizens, businesses and other relevant stakeholders regarding the absence of a consolidated framework for passenger rights. More Info
Study on the impact of the legal choices of the Member States and other aspects of implementing Directive 2008/48/EC on consumer credit, DG Sanco / EAHC, (2012-2013): This study provides input on the implementation and application of the Consumer Credit Directive (CCD) five years after its introduction. It was carried out within a Framework Contract on evaluation, impact assessment and related services in the field of consumer policy between DG Health and Consumers More info